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What's your experience with Zenith Bank Plc?

Complain or commend and be heard on marketAfricka.

Location
  • Zenith Heights, Plot 83, Ajose Adeogun street, Victoria Island, Lagos, Nigeria

Closed
Open hours today: 8:00 am - 4:00 pm Toggle weekly schedule
  • Monday

    8:00 am - 4:00 pm

  • Tuesday

    8:00 am - 4:00 pm

  • Wednesday

    8:00 am - 4:00 pm

  • Thursday

    8:00 am - 4:00 pm

  • Friday

    8:00 am - 4:00 pm

  • Saturday

    N/A

  • Sunday

    N/A

  • February 19, 2025 11:19 pm local time

Report Experience (Complaint/Commend)


      • Silver
        May 25, 2023 at 8:07 am

        Money was sent to my account since last week but I haven’t received anything and the person is claiming he has been debited. Zenith bank credit my account Biko

        Overall rating

        Customer service

        Web / mobile App efficiency

        Response time

        • marketAfricka Cares
          May 25, 2023 at 9:52 am

          Dear Silver, your review and rating received. However, kindly go to Zenith bank profile, scroll down to Report Experience and provide the bank with more details – date of transaction, account details, amount and possibly request from the creditor, evidence of debit transaction for you to upload and submit. Sorry about your experience.

      • Mr Sule
        June 13, 2023 at 4:22 pm

        What’s going on please,I was assured 5 working day but it’s more that 2 weeks now, there’s still no refund.

        Overall rating

        Customer service

        Web / mobile App efficiency

        Response time

      • Monday Alakija
        June 17, 2023 at 2:40 am

        Zenith bank, make every effort to improve your banking experience- your App is either dead or very slow. Your customer service call center numbers also takes forever to get a response. Not cool

        Overall rating

        Customer service

        Web / mobile App efficiency

        Response time

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