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What's your experience with United Bank for Africa -UBA (Nigeria)?
Complain or commend and be heard on marketAfricka.
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UBA House, 57 Marina Road, Lagos Island, Lagos, Nigeria
What's your experience with United Bank for Africa -UBA (Nigeria)?
Complain or commend and be heard on marketAfricka.
UBA House, 57 Marina Road, Lagos Island, Lagos, Nigeria
Monday
8:00 am - 4:00 pm
Tuesday
8:00 am - 4:00 pm
Wednesday
8:00 am - 4:00 pm
Thursday
8:00 am - 4:00 pm
Friday
8:00 am - 4:00 pm
Saturday
Closed
Sunday
Closed
February 19, 2025 10:58 pm local time
On 27th February, I attempted to purchase N1010 airtime from the UBA mobile app onto +234 815 1872 680, it returned successful, sadly I didnt receive any credit airtime. I have been checking my credit balance since then and till today nothing yet. If this failed in the process, ordinarily I expect a reversal of N1010 back to my account.
Find attached, details of transaction.
I personally want to commend you guys even though sometimes your mobile app takes too long and others takes time but I want to say thank you.
I want to say a big thank you for the team. Well done guys for a good service. When I was thinking my money was gone, then you gave me your word. The merchant confirmed payment 3 days after, though it was too long and I think you can do better.
UBA mobile App is so annoying.
Even at midnight, waited to transact yet Apps keep timing out. So tiring, UBA do something to improve this!
I am loving the new (ugraded) UBA mobile App.
Sweet and beautiful, hope they keep it effective and serving like it is now.
The UBA network isn’t encouraging and it delays before one would be credited or debited
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Abdulsalam Abdulquddus
February 21, 2022 at 10:39 amI don’t understand why ussd code says error everytime… And we now have 2 different apps. Why!
marketAfricka
February 21, 2022 at 10:52 pmThank you Abdulsalam for your complaint and rating. We will get UBA to respond accordingly.